1. General Policy

By booking any event hosted or facilitated by TwinFlame (“the Company”), the participant (“the User”) acknowledges, accepts, and agrees to comply with the following cancellation and refund conditions.

2. Participant-Initiated Cancellations

2.1 All bookings made through the TwinFlame platform are strictly non-refundable.
2.2 No refund, credit, or rescheduling will be provided under any circumstance if cancellation is initiated by the User.
2.3 This non-refundable policy applies irrespective of:
• Personal reasons or change in plans
• Scheduling conflicts
• Medical or health-related issues
• Delays or disruptions in travel
• Mistaken booking or duplicate booking
• Any other participant-related circumstances

3. Event Cancellations by TwinFlame

3.1 TwinFlame reserves the right to cancel, postpone, or modify an event due to unforeseen or unavoidable circumstances, including but not limited to:
• Safety or security concerns
• Venue-related issues
• Operational challenges
• Force Majeure events such as natural disasters, government restrictions, or emergencies
3.2 In such cases, the User will receive a 100% refund of the booking amount, processed to the original mode of payment.
3.3 Refund timelines may vary based on banking or payment gateway processes.

4. Transferability

4.1 Bookings are non-transferable to another individual.
4.2 Unauthorized transfer attempts will be deemed invalid.

5. No-Show Policy

5.1 Users who fail to attend the event (“no-show”) for any reason are not eligible for any refund, credit, or compensation.

6. Acceptance of Policy

6.1 By completing a booking, the User confirms that they have read, understood, and agreed to this Cancellation & Refund Policy in its entirety.
6.2 TwinFlame reserves the right to modify this policy at any time. Updated versions will be effective upon posting.